1. Who we are
BFG Digital provides digital strategy, design, development and automation services. Questions about this policy or how we handle personal data can be sent to hello@bfgdigital.com.
2. Information we collect
We may collect the following types of information:
- Contact details — name, email, phone and company when you enquire, book a call or fill in a form.
- Communications — messages you send us by email, chat or other channels.
- Usage data — pages visited, referring URLs, device and browser type, approximate location and similar technical data.
- Cookies and similar technologies — as described in our Cookies Policy.
3. How we use your information
We use personal information to:
- Respond to enquiries and provide our services
- Schedule calls, demos and project discussions
- Operate, maintain and improve our websites and products
- Send service-related updates and, where permitted, marketing
- Measure performance and understand how our content is used
- Comply with legal obligations and protect our rights
4. Legal bases for processing
Where applicable data protection laws require a legal basis, we process information based on: your consent; performance of a contract or steps taken at your request; our legitimate interests (such as improving our services and securing our systems); or compliance with a legal obligation.
5. Sharing your information
We do not sell your personal information. We may share it with trusted service providers who help us operate our business (for example hosting, analytics, advertising, email and scheduling tools), professional advisors, or authorities when required by law. These parties are expected to use the information only as needed to perform their services for us or as required by law.
6. International transfers
Our service providers may process data in countries other than your own. Where required, we take appropriate steps to ensure an adequate level of protection for personal information transferred internationally.
7. Data retention
We keep personal information only for as long as needed for the purposes described in this policy, including to meet legal, accounting or reporting requirements. Retention periods vary depending on the nature of the data and our relationship with you.
8. Your rights
Depending on where you live, you may have rights to access, correct, delete or restrict use of your personal information, object to certain processing, withdraw consent, or request portability. To exercise these rights, contact us at the email above. You may also lodge a complaint with your local data protection authority.
9. Security
We take reasonable technical and organisational measures to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Children
Our services are not directed at children under 16 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have, please contact us so we can delete it.
11. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of our services after changes means you accept the updated policy, where permitted by law.
12. Contact
For privacy-related requests or questions, email hello@bfgdigital.com.
BFG Digital — Belfast, Northern Ireland. Serving UK & Ireland.